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BUSINESS IT SUPPORT

“They are friendly, knowledgeable,

and quick to respond and always help us.”

– Saint Anns Sheet Metal

Get A Free Quote Today

Explore Our Services

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Network Support

If Slow network speeds, Unreliable connection, or unexpected outages are holding you back we have you covered! With our 24/7 network support, we ensure that your systems stay running so you can focus on growth not troubleshooting! Let us handle the headache!

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IT Security

Did you know that 44% of businesses experienced a cyber attack last year? Don't wait around for a data breach to find your business let Liberate IT safeguard your IT Security!

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Mobile Device Management

Are you able to remotely wipe devices in case they’re lost or compromised? What if you could lock or wipe company devices with sensitive information at the touch of a button? That is the power of our MDM Solutions! Explore our secure MDM services giving you peace of mind over your data.

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Hardware and Software

When was the last time you upgraded your software? Did you know 60% of breaches were caused by unpatched software verbality (in a 2019 study.) Is the cost of a data breach really worth not maintaining your software? Explore our Hardware and software support Services!

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Proactive Monitoring

Is your network activity monitored for cyber threats? or are you leaving it open for potential attacks? A cyber attack can happen in a matter of minutes is your business prepared? Don’t wait for a breach stay one step ahead of hackers with proactive monitoring!

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Antivirus and Email Filtering

Overwhelmed by spam emails clogging up your inbox? Tired of surprise phishing attacks? With antivirus and email filtering make your spam mail a thing of the past!

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How We Did Last Month

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Calls Received

332

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Average Out Of Hours Response time

7mins

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Helpdesk Tickets Logged

505

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Average Call Wait Time

4secs

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Average Helpdesk Resolution Time

31mins

Here Is What Our Amazing Clients Have To Say:

Our Testimonials

Liberate IT have done fantastic work since coming on board as our contractors. Their expert industry knowledge, professionalism in carrying out any required works and patient/friendly approach with staff makes them a real asset to Broadway. Highly recommended

Broadway Cinema

Nottingham

Great company who are always there to help, 24 hours a day. Liberate IT are always able to solve any IT problems and provide long term support that enables us to focus on our business, rather than get distracted with IT issues! Would highly recommend!

Footsteps To Futures

Bingham

Want to know what is holding you back?

Half of businesses (50%) and around a third of charities (32%) report having experienced some form of cyber security breach or attack in the last 12 months is your business prepared for a possible cyber attack?

Click Here For A Free IT Audit

FAQ

How much do you charge for business IT support?

We start at £350/month and we don’t insist on long contract terms that tie you in.

We like to be transparent about your costs, and they depend on three things; no. of users, the complexity of your IT, and the IT abilities of your employees, simple right! It can be difficult to gauge the exact costs initially so for SMEs, we offer a basic business plan through to premium services. Contact us today for a quote!

Do you cover our area?

We provide Business IT support to all areas across the East Midlands, including Derbyshire, Leicestershire, Birmingham, Loughborough, Sheffield, Nottinghamshire, and many more.

What is an MSP?

An IT-managed service provider or MSP is a company that manages all your IT, as an internal IT department would. MSPs take care of day-to-day running and troubleshooting, upgrading/refreshing solutions, purchasing, and investigating the latest solutions that may benefit your business.

Why is my computer not turning on?

  • Check the power cable is properly seated and turned on at the socket.
  • Try a different power source.
  • Check your monitor connection, the computer may be on, but the monitor isn’t.

Why is my Outlook not opening?

First, try restarting your computer and then opening Outlook again. If this does not work you can also try running an online repair of office to try to fix any issues. Click the windows icon (in the bottom left), select the settings cog, select apps, and then click Outlook to run an online repair.

How do I spot a scam email?

Always check the sender's address matches their name. If Joe Bloggs sends you an email, but his email address is xyz123@notme.com then it’s probably not Joe! Another sign is if the domain name is misspelled for example Microsoft being shown as Micdocoft. If the email asks for any financial details or changes, always confirm it is genuine with a phone call to a known number.

Why is my VPN not working?

  • Check you are connected to the internet. VPN uses the internet to connect, so if Google/YouTube doesn’t work then your VPN won’t work. (Check Wi-Fi is connected)
  • Update your VPN app. Your IT support can help with this 😊
  • Reinstall your VPN app. Your IT can help with that too 😊
  • Restart the VPN app, or better yet your entire computer just to be sure.

Send us a message

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Contact us

Lower Granby Street,

Ilkeston,

DE7 8DJ

Liberate IT Services

The Forge Business Centre,

Lower Granby Street,

Ilkeston,

DE7 8DJ

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